How can this complexity be addressed?

Forma offers a very “fluid” management of user and administration levels. This allows the DA organizational needs to be met. We mainly act on two aspects, which, when correctly configured, have so far allowed us to resolve all the requests we have received: the “administrator” user levels, and the "subscription" role in courses.

Administrators

In corporate DAs it is necessary to be able to delegate tasks and visibility to collaborators and management teams, or to department managers, or to representatives of different companies, clearly separating:

• Operational skills, i.e. what each administrator can do in the system. Typically, for example, those in charge of the helpdesk will have to access user management, certificates and courses, but not technical configurations and automation functions. A department manager may only need to view reports or take care of enrollments as well;
• Visibility permissions, which means deciding on which users and courses to apply each administrator's functional ownerships. Administrators can be assigned specific organization chart nodes, so that they can see in the reports or enroll in courses only the users they are enabled to see. Or they can be given permission to operate on and view data about specific courses or catalogs.

Courses Subscription Roles

Naturally, these features also perfectly fit with administration levels: in courses, an administrator will only see the users that he is enabled to see, but on specific courses he can be granted other permissions.

How do you Create a Digital Academy?

We have prepared a map to guide you throughout these aspects: after many years of experience and many DA created together with our customers, here is a small free ebook, a "practical guide by goals" that summarizes and synthetically organizes all the important things you need to know and do in order to build your successful Corporate Digital Academy.